Windows / Intune error

0X80070005

Access is denied.

Symbol / family
E_ACCESSDENIED
Signed decimal
-2147024891
Unsigned decimal
2147942405

What it means here

The caller does not have an effective permission, token privilege, ownership, or policy allowance required by the operation.

Technical reference: Microsoft documentation or Microsoft-hosted support material

Resolution playbook

From symptom to verified fix

Start with evidence, change one variable at a time, and confirm the result before closing the incident.

1

Likely causes

  • The caller lacks the required local, tenant, share, or service permission.
  • The credential is invalid, expired, or being used in the wrong authentication context.
  • A policy denies the requested logon type or operation even though authentication succeeded.
2

Recommended fix

  1. Identify the account and security context actually performing the operation.
  2. Review file, registry, service, API, and tenant permissions at the denied resource.
  3. Check Conditional Access, elevation, impersonation, and managed-device restrictions before granting broader rights.
3

Verify

  1. Repeat the smallest operation that originally failed.
  2. Confirm the same HRESULT does not recur at the matching timestamp.
  3. Check the management console or service report for a fresh successful state, not only a client-side message.
4

Escalate when

  • The error persists after the relevant checks and a clean retry.
  • Multiple devices, users, or networks show the same failure, suggesting service or policy scope.
  • You can provide the exact UTC time, operation, device/build, correlation identifiers, and the relevant event or service logs.
Capture the current Windows identity
whoami /all

Read-only. Review group membership and privileges; redact account identifiers before sharing.

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