Windows / Intune error

0X8007045B

A system shutdown is in progress.

Symbol / family
ERROR_SHUTDOWN_IN_PROGRESS
Signed decimal
-2147023781
Unsigned decimal
2147943515

What it means here

Windows rejected work because shutdown or restart processing had already begun.

Technical reference: Microsoft documentation or Microsoft-hosted support material

Resolution playbook

From symptom to verified fix

Start with evidence, change one variable at a time, and confirm the result before closing the incident.

1

Likely causes

  • Windows rejected work because shutdown or restart processing had already begun.
  • The failing operation supplied invalid, missing, stale, or locked state.
  • A dependency, service, file, registry item, or resource was unavailable at the time of the call.
2

Recommended fix

  1. Confirm whether update, servicing, policy, or user action initiated the restart.
  2. Allow shutdown to complete before retrying the operation.
  3. Review orchestration logic so deployments do not overlap restart windows.
3

Verify

  1. Repeat the smallest operation that originally failed.
  2. Confirm the same HRESULT does not recur at the matching timestamp.
  3. Check the management console or service report for a fresh successful state, not only a client-side message.
4

Escalate when

  • The error persists after the relevant checks and a clean retry.
  • Multiple devices, users, or networks show the same failure, suggesting service or policy scope.
  • You can provide the exact UTC time, operation, device/build, correlation identifiers, and the relevant event or service logs.
Capture recent matching system errors
Get-WinEvent -FilterHashtable @{LogName='System'; Level=2; StartTime=(Get-Date).AddHours(-2)} | Select-Object -First 40 TimeCreated,ProviderName,Id,Message

Read-only. Narrow the time window to the failure before sharing the output.

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