Windows / Intune error

0X80180014

The mobile device management server does not support this platform or version.

Symbol / family
MENROLL_E_DEVICENOTSUPPORTED
Signed decimal
-2145910764
Unsigned decimal
2149056532

What it means here

Windows MDM enrollment was rejected as unsupported.

What to check next

  1. Confirm Windows edition, version, and enrollment scenario are supported.
  2. Check Intune enrollment restrictions and device platform limits.
  3. Review DMEDP/Admin events 75 and 76 for the enrollment attempt.

Technical reference: Microsoft documentation or Microsoft-hosted support material